EDUCAUSE 2025: Essential Insights on Higher Education’s Demand for Enhanced Connectivity
The organization’s annual list pairs individual capabilities with a collective will to help institutions remain resilient in the year ahead.
Each year, the EDUCAUSE Top 10 report unveils significant trends, opportunities, and challenges facing higher education IT. This year’s theme, Making Connections, emphasizes the need for both individual capabilities and a collaborative spirit. As institutions navigate the complexity of technology, understanding the human element becomes vital.
According to Mark McCormack, required skills and the motivation to use technology will be pivotal in shaping the future landscape. Rather than just focusing on the technology, we need to consider the people harnessing it.
Collective Will Establishes Institutional Values
Moving into the coming year, IT leaders must prioritize shared values that encourage collaboration and break down silos. The key issues aligned with collective will include:
- Data analytics for operational insights: Leveraging data to identify areas for optimizing costs and operations.
- Building a data-centric culture: Enhancing data access across campuses to utilize it as a strategic asset.
- Knowledge management for safer AI: Implementing frameworks for data governance and ethics to mitigate risks associated with AI.
- Measured approaches to new technologies: Assessing current systems for improved financial decisions.
- Proactive data analytics: Using predictive analytics to enhance agility and planning.
As McCormack points out, a solid foundation of shared values and ethics is essential for effectively managing AI and data capabilities.
"While AI is getting faster, the data feeding it may not be reliable," says Crista Copp. Establishing a common language is crucial to ensure that all data utilized is clear and effective.
Harnessing Individual Capabilities Benefits the Institution
On the flip side, cultivating individual skills is crucial to drive shared institutional goals forward. The focus areas for enhancing individual capabilities include:
- Collaborative cybersecurity: Creating a culture of safety through training and shared responsibility among all users.
- The human edge of AI: Empowering users to engage with AI tools creatively in a secure setting.
- Technology literacy for future workforce: Providing discipline-specific training to equip students with necessary tech skills.
- AI-enabled efficiencies: Utilizing automation to reduce costs and streamline decision-making.
- Data skills for decision-makers: Ensuring leaders can use and interpret institutional data effectively.
Data is most beneficial when individuals possess the right skills to capitalize on it. According to McCormack, even the most sophisticated data capabilities become less impactful without the skills to interpret and act on the information available.
"Security must not be seen as a barrier," he stresses, highlighting the responsibility that every individual shares in fostering a secure environment.
Internal and External Connections Are Key to Higher Ed’s Resilience
In his presentation, McCormack highlighted that the need for connections is more pressing than ever. While the insights from the Top 10 report primarily address institutional connections, extending efforts to external collaborations can further enhance institutional resilience.
By engaging with local communities, industry partners, and peer institutions, higher education can forge valuable connections that enrich both mission relevance and technological capabilities.
Copp echoes this sentiment, remarking, "Higher education institutions are more resilient than they realize, and focusing on human connections will help us weather the current challenges."
As we look to the future of higher education, remember: it’s not just the technology that matters, but the people and connections we foster along the way. Bookmark this page for more insights, and let’s embark on this transformative journey together. Follow us on social media for up-to-date information and discussions regarding the evolving landscape of education.

